Terms of Service

Effective Date: February 15, 2026

Welcome to American Tools and Metals (including our division, US Tool Works). By accessing our website or purchasing our cutting tools and metalworking solutions, you agree to the following terms:

1. Acceptance of Terms

By using this site, you represent that you are at least the age of majority in your jurisdiction and possess the legal authority to enter into a binding agreement.

2. Product Accuracy

We strive for precision in our tool specifications and metal grades. However, we do not warrant that product descriptions or other content are 100% accurate, complete, or error-free. Prices and availability are subject to change without notice.

3. Industrial Use & Safety

Our products are intended for professional metalworking and industrial applications. American Tools and Metals is not liable for damages or injuries resulting from improper tool use, lack of professional training, or failure to follow industry safety standards.

4. Intellectual Property

All content, including logos, text, and product designs for US Tool Works, is the property of American Tools and Metals and is protected by copyright and trademark laws.

5. Limitation of Liability

In no event shall American Tools and Metals be liable for any indirect, incidental, or consequential damages (including loss of profits) arising from the use of our products or website.


2. Shipping & Returns Policy

Standard Industrial Terms

Shipping Policy

  • Processing: Most orders for standard cutting tools are processed within 1–2 business days. Custom metalworking orders may require longer lead times as specified at the time of quote.

  • Carriers: We ship via UPS, FedEx, and specialized freight carriers for bulk metal orders.

  • Tracking: A tracking number will be provided via email once your order has departed our facility.

  • International: We currently ship within the United States. Please contact us for international inquiries.

Returns & Exchanges

  • Standard Tools: Unused and unopened cutting tools may be returned within 30 days of purchase for a full refund, minus shipping costs.

  • Custom Orders: Custom-fabricated metals or specialized tools are non-returnable unless they fail to meet the agreed-upon technical specifications.

  • Defective Items: If a tool arrives damaged or defective, please contact us within 7 days. We will provide a replacement or repair at no additional cost.

  • Restocking Fee: A 15% restocking fee may apply to large-scale returns of stock items.

 

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